PropelOne Mobile

Everything, On the Go

Mobile Scheduling | Customer History | Job Notes | Mobile Pricebook | On-Site Invoicing | Mobile Payments | Offline Access | Auto Sync When Reconnected

How Voice AI works in the field

Use it with your hands full and your phone in your pocket.

A technician's hands are rarely free. They are under a sink, holding a part, or driving to the next stop. PropelOne Voice AI works from the mobile app the same way it works on a phone call, so none of that has to stop for a note to get typed.

It answers questions hands-free.

Ask what was done on the last visit or what part a job calls for, without touching the screen.

It logs the job by voice.

Notes, completed tasks, and time can be dictated instead of typed one-handed.

It reads back what is on file.

A technician can ask what the customer already approved and get a spoken answer before walking in.

It works while driving.

Update a job status or ask for the next stop’s details without pulling over.

It still updates the real record.

Whatever gets said lands in the same job and customer file as if it had been typed.

PropelOne Voice AI writing call details into the CRM customer record
Mobile App Features

Everything a technician needs to run a job from a phone

From the first look at the schedule to the payment collected on the way out the door.

Full Job Details On the Go
Full Job Details On the Go
Walk in already knowing the job

Customer history, equipment on file, notes from the last visit, and anything attached to the job are all there before a technician knocks on the door, not something they have to call the office to piece together.

Key capabilities
  • Customer history, property details, and equipment on file
  • Notes and attachments from every previous visit
  • The day’s full schedule, not just the next stop
  • Job status updated in real time as work happens
Photos, Forms, and Signatures
Photos, Forms, and Signatures
Document the job without a clipboard

Before and after photos, a completed checklist, and a customer signature all get captured on the same device the job is already open on, attached to the record instead of a stack of paper somewhere.

Key capabilities
  • Before and after photos attached directly to the job
  • Custom checklists and job forms for inspections and standard work
  • Customer signatures and approvals captured on-site
  • Everything attached to the job record automatically, no separate upload step
Time Tracking
Time Tracking
Clock hours to the job they were actually spent on

Clock in and out per job, not per day, so the hours attached to a job are the hours that were actually spent on it, ready for payroll without a manual cleanup pass.

Key capabilities
  • Clock in and out tied to a specific job, not a generic shift
  • Location verified at clock in and clock out
  • Hours feeding straight into payroll prep, no re-entry
  • A technician’s full day visible at a glance
Navigation and Routing
Navigation and Routing
Get turn-by-turn directions without leaving the app

The next stop is one tap away from turn-by-turn directions, in the order the day actually makes sense to drive rather than the order the jobs happened to get booked.

Key capabilities
  • Turn-by-turn directions to the next job from inside the app
  • Stops ordered to match the day’s actual route
  • Drive time factored into how the schedule reads
  • One tap from a job card straight into navigation
Offline Mode
Offline Mode
Keep working where the signal does not reach

A basement, a rural service call, a dead zone between two buildings, none of it should stop a technician from opening a job or finishing a checklist. Whatever gets entered catches up the moment a connection comes back.

Key capabilities
  • Full job access without a live connection
  • Photos, notes, and forms saved locally until sync is possible
  • Automatic sync the moment a connection returns
  • No lost work if the app closes while offline
Push Notifications
Push Notifications
Know the moment something changes

A new job, a moved appointment, or a cancelled visit reaches a technician the moment it happens, not when they happen to check the app between stops.

Key capabilities
  • Instant alerts for new, moved, or cancelled jobs
  • Schedule changes pushed the moment dispatch makes them
  • Customizable notification types, so the phone is not buzzing all day
  • Notifications tied to the specific job they concern
A technician’s day, start to finish

Here is what one day looks like from inside the app

Seven steps, and the office is not on the other end of most of them.

1
The day’s schedule loads automatically.

Every stop, in order, before the first truck door opens.

2
Navigation pulls up the next job.

One tap from the job card to turn-by-turn directions.

3
The job opens with full history attached.

Customer details, equipment, and notes from the last visit, already there.

4
The work gets documented as it happens.

Photos, checklists, and notes, dictated or typed, whichever is faster.

5
Time is tracked to that specific job.

Clocked in and out, location verified, ready for payroll.

6
Payment gets collected before the truck leaves.

Tap to pay or a card on file, no invoice waiting to be chased later.

7
The record syncs, online or not.

Everything catches up the moment a connection is available, if it was not already there.

The office finds out what happened because the record already says so, not because someone calls to report it.

Questions We Hear a Lot

You Ask. We Answer.

1. Does the app work without cell signal?

Yes. Job details, photos, and forms stay available offline, and everything syncs the moment a connection returns.

2. Can technicians create estimates or invoices from the app?

Yes, from the same job record they are already working in.

3. Can technicians collect payment in the field?

Yes, by tap to pay, card reader, or a saved card on file.

4. Is time tracking accurate to the job, not just the day?

Yes. Clock in and out are tied to a specific job, with location verified.

5. Can a technician use Voice AI hands-free from the app?

Yes, for logging notes, checking job history, and getting updates without touching the screen.

6. Do technicians get notified when their schedule changes?

Yes, instantly, with the notification linking straight to the affected job.

Connected Field Teams

Office and Field, Synced

No callbacks to ask what a job needs. It is already on the phone in their hand.