AI Reporting & Analytics

See Business Performance

Auto Reporting | Revenue by Trade | Technician Close Rates | Job Cost vs. Budget | Custom Dashboards | Pinned KPIs | Scheduled Reports | Email Delivery | Easy Exports

How Voice AI works with reporting

Ask the question instead of building the report.

Most numbers people actually want are quick ones, what did we bill last month, how is one crew doing against another. PropelOne Voice AI answers those on the spot, and opens the full report when the answer needs more than a sentence.

It answers a quick number on the spot.

What was revenue last month gets answered without anyone opening a dashboard.

It knows which report you mean.

How did the HVAC crew do this week pulls the right scorecard, not a generic export.

It flags what changed.

A close rate that slipped or a job type running under margin gets mentioned before you go looking for it.

It hands off to the full report when you need more.

The underlying dashboard opens the moment a quick answer is not enough.

This is the quick, conversational layer on top of reporting. Asking PropelOne deeper business questions has its own dedicated experience under Voice AI.

PropelOne Voice AI writing call details into the CRM customer record
Reporting Features

Everything it takes to see how the business is actually doing

From the daily revenue number to the report nobody has to remember to run.

Revenue and Financial Reporting
Revenue and Financial Reporting
Know the number without waiting for month end

Revenue by day, week, or month, broken down by trade, technician, or business unit, updating as the work happens instead of arriving in a spreadsheet three weeks later.

Key capabilities
  • Revenue trends by day, week, month, or custom date range
  • Breakdowns by trade, technician, business unit, or job type
  • Job costing showing budget against actual on every job
  • Profitability by job type, so the ones losing money stop hiding
Technician Performance Scorecards
Technician Performance Scorecards
See who is closing, who is coasting, and why

A technician scorecard turns a gut feeling into a number. Revenue generated, average ticket, close rate on options presented, and customer rating, all in one place instead of scattered across three systems.

Key capabilities
  • Revenue generated and average ticket per technician
  • Close rate on estimates and options presented
  • Customer ratings tied to individual technicians
  • Trends over time, not just a single snapshot
Operational Reports
Operational Reports
Find the friction before a customer complains about it

Job cycle time, first time fix rate, on time arrival, and callback rate say more about how the business actually runs than revenue alone ever will.

Key capabilities
  • Job cycle time from booked to closed
  • First time fix rate and callback rate by trade or technician
  • On time arrival tracked against the promised window
  • Bottlenecks surfaced by stage, not buried in a raw job list
Customer Insights
Customer Insights
Understand who is actually worth the marketing spend

Not every customer is worth the same amount over time, and reporting should say so plainly instead of treating a one time repair the same as a decade long maintenance account.

Key capabilities
  • Customer lifetime value calculated automatically
  • Repeat rate and average time between visits
  • Acquisition source tracked back to the channel that brought them in
  • Segment level trends that connect to the audiences built for marketing
Custom Dashboards
Custom Dashboards
Pin the numbers you actually check, not the ones a template picked

An owner, an office manager, and a service lead do not care about the same numbers. PropelOne lets each of them build a dashboard around what they actually watch.

Key capabilities
  • Dashboards built by picking and arranging the metrics that matter
  • Role based views, so an owner and a dispatcher see different defaults
  • Multiple saved dashboards for different questions
  • Live data, not a snapshot from last night’s sync
Scheduled Reports and Exports
Scheduled Reports and Exports
Stop being the reason a report is late

A report that has to be remembered eventually is not a report, it is a chore. Schedule it once, and it lands in the right inbox on its own from then on.

Key capabilities
  • Reports scheduled to email automatically on a daily, weekly, or monthly cadence
  • Export to Excel or CSV for anything that needs a closer look
  • Sync with accounting software so numbers do not need re-entry
  • Recipients managed per report, so the right people see the right numbers
How a number on the shop floor becomes a decision

From Finished Job to Decision

Seven steps, and most of them nobody has to trigger on purpose.

1
Work happens across the business.

Every job, invoice, and call generates data on its own, nothing entered twice for reporting’s sake.

2
The numbers roll up automatically.

Revenue, job counts, and technician performance update as the day happens.

3
Someone asks a question.

Out loud, or by opening a dashboard, whichever fits the moment.

4
A pattern shows up.

A close rate sliding, a job type losing money, a zone running over capacity.

5
The report gets in front of the right person.

Scheduled into an inbox, or pulled up in the meeting where it matters.

6
A decision gets made.

Coaching, a price change, a staffing shift, whatever the number points to.

7
The next period shows whether it worked.

And the cycle runs again without anyone having to restart it.

The numbers were always there. Reporting is just what makes them impossible to ignore.

Questions We Hear a Lot

You Ask. We Answer.

1. Can I build my own dashboard?

Yes. Pick the metrics that matter to you and arrange them however makes sense, with room for multiple saved dashboards.

2. Can I see performance by individual technician?

Yes. Scorecards show revenue, close rate, and customer rating per technician, tracked over time.

3. Can a report be emailed to me automatically?

Yes. Set the cadence once, daily, weekly, or monthly, and it lands in the inbox you choose without anyone remembering to send it.

4. Can I export data to Excel or my accounting software?

Yes. Export directly or sync with your accounting software to avoid re-entering numbers.

5. Does PropelOne track job costing against budget?

Yes. Every job shows budget against actual, so a job that is bleeding money does not stay hidden until month end.

6. Can I just ask a quick business question instead of opening a report?

Yes, for straightforward numbers. Deeper conversational analysis has its own dedicated experience under Voice AI.

Know as You Go

Don’t Wait for
Month-End

The numbers are already there. PropelOne just puts them in front of you before they stop being useful.